Account access
Use this for login issues, verification trouble, profile problems, or missing progress.
Help for accounts, gameplay and fair play
Support Center
Have a question or run into a bug? We're here to help you get back to the game.
Typical response
Within 24-48 hours
Main topics
Accounts, matches, reports
Support languages
English and Swahili
Quick help paths
Choose the closest topic so your report reaches the right place faster.
Gameplay and match issues
Report stuck games, invite problems, time-control confusion, or a board that behaves incorrectly.
Fair play and safety
Contact support about abusive behavior, cheating concerns, tournament disputes, or policy violations.
Frequently Asked Questions
Send a clear message and include the game ID, invite code, or tournament name when relevant.
How do I play TzDraft?
TzDraft follows standard 8x8 Draughts rules. Pieces move forward diagonally. Pieces are removed when captured. Capture is mandatory.
Can I play against my friends?
Yes! Click 'Play with Friend', create an online invite, then share the invite link or code with your friend.
I found a bug, how do I report it?
Please use the form below to describe the issue. Include the Game ID if applicable.
What should I include in a support request?
Include your username, the feature you were using, the time of the issue, and any game ID, invite code, or tournament name connected to the problem.